The Friends & Family Test was introduced in 2015 to practices as a way of regularly reviewing patient satisfaction.
Patients can complete the short questionnaire in practice or online. The survey consists of only 1 question;
How likely are you to recommend our GP practice to friends and family if they needed similar care or treatment?
You will also have the option to explain your response and write any comments that you feel relevant to your answer.
If you wish to complete the Friends & Family questionnaire online you can either do this using the contact form below or login to your SystmOnline account and complete it there.
Complete the Friends & Family Questionnaire;
Every month we collate our results and submit them to NHS England. We also send our results out to staff so they can see where we are doing well and where we could improve. We publish the results each month in our NEWS page so have a look there for the latest results.