• Uncategorised

    CORONAVIRUS – A letter to our patients

    We would like to keep our patients as up to date as possible. In order to do this, the partners and staff have published the below letter to patients about the changes we have had to implement as a surgery. Please continue to review the website and our social media for further information. Coronavirus – A letter to our patients – Updated (6th April 2020) Coronavirus – A letter to our patients (17th March 2020)

  • Practice Information

    Rescue Medication

    TMC is not providing rescue medication packs. However we want to reassure patients that if they are concerned that they may need antibiotics/ and or steroids they can ring our Clinical Assessment Team on 01924 784100, which is available 7 days a week. A member of staff will assess them and arrange medication if needed.    

  • Uncategorised

    Electronic Prescription Service (EPS) Phase 4

    Roll-out of Electronic Prescription Service (EPS) Phase 4 to GP practices enables those GP practices to use electronic prescribing even for those patients that do not have nominated pharmacies. This helps the move towards greater percentage of EPS dispensing. What is Phase 4? Previously, it was only possible to issue an EPS prescription where the patient nominated a pharmacy or another dispenser. EPS had been most advantageous for patients who received regular medication and who tended to get their prescriptions dispensed at the same pharmacy most of the time. Under Phase 4 of EPS, prescriptions would be sent via EPS by default, whether a patient has an EPS nomination in…

  • Uncategorised

    NHS APP

      The new NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. The app is available to all patients aged 13 and above, even if you are not registered for online appointment booking already, the app will take you through an identity process to gain access to a range of services such as: A symptom checker and subsequently book appointments based on the outcome Order repeat prescriptions Securely view their GP medical record Update your data sharing and organ donation preferences. For More information on this service and how to access – please visit: https://digital.nhs.uk/services/nhs-app

  • Uncategorised

    Checks Clinics

    From the 1st March we introduced our new Check Clinics at the Practice, which are predominantly used for annual review checks.  As part of our continuous efforts to improve our services to provide better care to our patients, we are launching these new check clinics for all our patients who have chronic diseases like diabetes, COPD, hypertension and heart diseases.   Check clinics are a one-stop clinic where you can have all your annual checks done in one visit, for all your chronic diseases including blood tests.   For patients whose medical condition is under control  If your medical condition is under control, the new check clinics may mean that you only have…

  • Uncategorised

    Our Triage Service is now CAS 

      Over the last 15 years, the triage service at our practice has been helping patients needing health advice on the day, the service now is developing into a Clinical Assessment Service (CAS) What is the change? Traditionally, the focus of the triage centre has been advising patients seeking help on the day and book for a face-face consultation according to their needs. The clinicians running this service who are now called Clinical Advisors (formally Triage Nurses) have been undergoing further training to provide patients calling the service with full clinical assessment on the phone supported by the duty doctor on the day who works closely with the clinical advisors…

  • Uncategorised

    STOP WASTING APPOINTMENTS!

    During January we lost 438 appointments due to people booking and not attending their appointments. At a time when demand is so high for appointments we ask that patients to cancel any appointments they may not need or cannot attend. Cancelled appointments can then be used for other patients. Every GP appointment costs the NHS £36. If all 438 appointments missed were GP appointments, this  would equate to £15,768‬ wasted in January alone! Dedicated Cancellation Line We have updated our automated phone service and introduced an appointment cancellation line when you press option 1. Please call and leave your full name, date of birth and contact telephone number with details…

  • Seasonal

    Flu Season 2019/20 – Update

    Flu Vaccinations for 65+ year olds These flu vaccinations are going extremely well and we have managed to vaccinate a huge proportion of our vulnerable patients already. We still have a number of appointments available on Thursday 17th and Friday 18th October for vaccinations of patients aged 65+ Flu Vaccinations for 18-64 year olds The start of this flu season saw significant delays to our supplies of this vaccination. We have received the vaccinations and they are ready for our first set of clinics across flu week (W/C 14th Oct) We have a limited amount of vaccinations available and will receive a further batch at the beginning of November. We…