Trinity Medical Centre

"Putting Pride

into

Practice"

Flu Season at Trinity Medical Centre

With Autumn finally here, unfortunately so is the dreaded Flu bug. Flu isn’t just a nasty cold. It can be a life threatening illness especially in those with weakened immune systems or pre-existing conditions.

Make sure you take as many steps as possible to prevent you and your family getting poorly. This year we have 3 different types of vaccines available tailored to the needs of each age group:

Fluenz Tetra –

This is a Nasal Spray vaccination that is offered to eligible patients under 18. This year most primary school children will be offered the vaccination at school. All children aged 2-3 and those under 18 who are clinically at risk will also be invited to the surgery for vaccination.

Quadrivalent Vaccine –

This is an inactivated vaccination offered to eligible patients between 18 and 64. This is a quick vaccination in the upper arm.

Trivalent Vaccine (Fluad) –

This is also an inactivated vaccination which will be offered to all patients 65 and over (unless contraindicated). This is a quick vaccination in the upper arm.

Who is eligible?

Unless there is a contraindication which means you cannot have the flu vaccination, patients from the following at risk groups should make an appointment to have their flu vaccination in surgery

  • Children aged 2 & 3 on 31st August 2018
  • Chronic respiratory diseases such as COPD and Asthma (that has required repeated steroid use)
  • Chronic heart disease
  • Chronic kidney disease
  • Chronic liver disease
  • Chronic neurological disease
  • Diabetes
  • Immunosurpression
  • Asplenia or dysfunction of the spleen
  • Pregnant women
  • Patients aged 65 and over (including those turning 65 before the 31st March 2019)
  • Carers (formal and informal) and household contacts of immunocompromised individuals
  • Patients in long-stay residential homes or care facilities (the practice will arrange visits to these patients)

The following patients are also eligible but should have the vaccination offered to them elsewhere. Only if there are contraindications, or if the patient is in an “at-risk” group will they be able to have the vaccination in surgery;

  • All children in reception class and school years 1,2,3,4 and 5 should be offered the vaccination at school
  • Frontline health and social care workers with direct patient contact should be offered the flu vaccination by their employer

If you believe you are eligible for the flu vaccination but do not fall into one of these groups, please contact the surgery and you may still be able to book based on clinical decision.

How to Book…

You can book a flu appointment online at a time that is convenient for you. Click Here to access SystmOnline appointment booking or CLICK HERE to apply for online access.

We also have a dedication Flu Telephone Line 01924 784101 (Option 1) that allows you to speak to someone to book an appropriate flu appointment, or to answer any questions you have about the flu vaccination.

Please note; this phone line is not staffed throughout the whole surgery opening hours however you can leave a voicemail regarding Flu and someone will give you a call back as soon as possible.

If you have any more questions please contact us or email trinity.medicalcentre@nhs.net

More Information

If you want any more information about the flu vaccination please see the following links:

https://www.gov.uk/government/collections/annual-flu-programme#2018-to-2019-flu-season

https://www.nhs.uk/conditions/vaccinations/who-should-have-flu-vaccine/

July Friends & Family Test Results

We have had excellent results this month with our FFT feedback.

When asked how likely a patient was to recommend our service to their Friends or Family, patients answered as follows;

Answer:
Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don’t Know
Total Patients who answered this way: 12 1 1 0 2 0

To complete the friends and family test online, CLICK HERE

Yorkshire Cancer Patient Forum CNS Survey

We are keen to find out about the quality of care you have received as a cancer patient, and in particular, the role played by a clinical nurse specialist (CNS), who may also be called your keyworker or support worker or care coordinator. The CNS or keyworker plays an extremely important role in each patient’s care (often called pathway of care).

They provide support through the pathway from diagnosis, to treatment and follow up and beyond including supportive care.

A total of 90% of cancer patients were given the name of a CNS according to the National Cancer Patient Experience Survey for England 2016. We would like to look at the picture in Yorkshire and the Humber.

Please visit this link to take you to our survey

www.smartsurvey.co.uk/s/1VC0J/

Please fill out your survey by 30/09/2018

Thank you very much for taking the time to complete this survey. To find out more about the Yorkshire Cancer Patient Forum please go to our website www.yorkshirecancerpatientforum.co.uk

or call 01924 787371

June Friends & Family Test Results

We have had excellent results this month with our FFT feedback.

When asked how likely a patient was to recommend our service to their Friends or Family, patients answered as follows;

Answer:
Extremely Likely Likely Neither Likely nor Unlikely Unlikely Extremely Unlikely Don’t Know
Total Patients who answered this way: 12 1 2 1 1 0

To complete the friends and family test online, CLICK HERE

Opportunity to become part of the TMC team as a Junior Manager

Junior Manager

Trinity Medical Centre Thornhill Street Wakefield WF1 1PG

Salary range £19,000 to £21,000 dependent on experience/skills

Permanent position

  • 35 hours per week over 5 days (negotiable)
  • 23,250 patients
  • Systm 1
  • 2 sites

An exciting opportunity has arisen for an accomplished and highly motivated junior manager to join a large and friendly medical team.

You will work closely with other junior managers and be accountable to the Practice Manager. You will be responsible for the line management of various staff teams, delivery and improvement/future development of Trinity Medical Centre patient facing services, including elements of GP Care Wakefield and Trinity Health Group.

The successful applicant will have previous management experience, customer service and complaints resolution, good IT knowledge and experience of dealing with administrative systems. Keen to work in a busy and rapidly changing environment, motivated, enthusiastic and be able to remain clam under pressure. Previous experience in general practice/primary care is not essential.  Supported by an excellent administrative and clinical team you will have the vison, willingness and drive to adapt to NHS targets and changes to be delivered within a profitable working environment.

Further information can be obtained from:

Mrs Carol Beedham (Manager)

Email: carol.beedham@wakefieldccg.nhs.uk

Tel 01924 784 101

Closing date: 20 July 2018.

ALL APPLICATIONS TO BE MADE VIA NHS JOB USING THE LINK BELOW:

https://www.jobs.nhs.uk/xi/vacancy/0ddfa59bf4f65313df80de0a05ad6f53/?vac_ref=915158206

Exciting Employment Opportunity at Trinity Medical Centre

We are currently looking for a Patient Services Adviser to join the friendly staff team at Trinity Medical Centre.

This exciting and rewarding opportunity has arisen to become part of a large practice team and to help the practice maintain a gold standard level of customer service and patient engagement.

The post holder will be primarily responsible for all aspects of customer service from courtesy calls to patients to drafting responses to complaints and everything in between.

The practice encourages a high level of customer service from all staff at every level and we are looking for someone to ensure this standard is maintained. We would like someone who is positive and pro-active whilst also being able to be sympathetic and understanding.

We need someone who is able to actively promote the surgery and the services we offer and is also able to maintain a high level of engagement with patients and collecting feedback where appropriate to report to the rest of the practice.

As well as being a key contact for both staff and patients, the ideal candidate will be able to forge strong links with the Patient Participation Group, our newly formed volunteers group and other local community services and providers to ensure the practice remains at the heart of the community.

Other tasks will include support for the access team to ensure that patients are always able to access the appropriate services and ad-hoc administration support.

The ideal candidate will have excellent oral and written communication skills as well as being able to manage a range of software and platforms.

This is a full time position of 37.5 hours per week Monday to Friday with occasional weekends.

In addition to the salary and the excellent staff team that you would be part of, we also offer 6 weeks holiday pro-rata and the option to be included in the NHS Pension Scheme.

Further information and applications can be made on NHS jobs using the link below:

https://www.jobs.nhs.uk/xi/vacancy/5b26f90323c22be16080018dc714144e/?vac_ref=915136709

Conexus Healthcare wins Workforce Efficiency Category at the 2018 HSJ Value Awards

View the full certificate HERE

The winners of the 2018 HSJ Value Awards were announced last week at the Manchester Central convention centre. The ceremony was a culmination of an awards process which seeks to recognise and celebrate outstanding improvement in care quality and efficiency by the NHS staff and organisations.

This year saw fierce competition for the coveted awards with almost 600 entries, of which only 190 made the shortlist. From those, 20 deserving winners were decided by our expert panel of judges (with an additional 15 projects also receiving high commendation in their category) demonstrating the clear achievement Conexus Healthcare has made in being declared a winner.

What the judges said about the entry:

The judges felt this project was an impressive and innovative submission that displayed originality in both concept and the execution of multidisciplinary workforce solutions. It also showed how the project greatly improved primary healthcare service provision to the local people and is a truly deserving winner.

Alastair McLellan, Editor, HSJ, said

“In July the prime minister has promised to reveal a historic funding settlement for the NHS. However, this welcome and long overdue boost will not remove the need for the NHS to deliver high quality healthcare which is also value for the money spent on it. Indeed, the extra money is likely to come with even greater scrutiny on NHS efficiency.

“The winning entrants of the HSJ Value Awards all demonstrate that the NHS is constantly seeking ways in which to enhance both the quality of care while making every penny count.”

The awards were sponsored by AdviseInc, Bayer, NHS Confederation and Winscribe.

For more information on the HSJ Value Awards go to https://value.hsj.co.uk/

Notes to Editors

About HSJ

HSJ is the only title to cover all aspects of publicly funded healthcare, providing news, analysis, best practice information and advice from the most powerful people in health, for the most powerful people in health.

The HSJ audience is formed of healthcare leaders from both clinical and non-clinical backgrounds and both public and private sectors. HSJ unites healthcare leaders with their peers through online, mobile, social media and face to face at awards ceremonies, conferences and bespoke events.

About Wilmington Plc

Wilmington plc is a dynamic and expanding company with a common aim – turning knowledge into advantage.

Wilmington plc provides information and training to professional business markets within the Risk and Compliance, Finance, Legal and Insight sectors. Wilmington plc enables professionals and their organisations to enhance performance by providing high quality, relevant and reliable information, education and knowledge. Wilmington plc are underpinned by the core values of enhancing, enabling, collaborating and innovating.

Online Consultations – Public Survey

NHS England is supporting local NHS GP practices to offer their patients alternative ways to have a consultation with a GP or other practice-based health professional online via the internet, rather than waiting for the next available appointment to attend in person – we are referring to this as ‘online consultations’.

Your views are valuable to shaping the services that NHS England and GP Practices provide and we would appreciate it if you could find the time to complete this survey by Friday 15 June 2018. The survey should take less than 10 minutes to complete.

For More Information:

https://www.engage.england.nhs.uk/survey/online-consultations-public-engagement/

To Complete the Survey:

https://www.engage.england.nhs.uk/survey/online-consultations-public-engagement/consultation/subpage.2018-03-28.2640313937/

 

Open Evening for Volunteers – Tomorrow!

Our open evening will be held tomorrow for all of those who would like to come along and find out more about volunteering at Trinity Medical Centre! Take a look at our information leaflet to see if it is something that would interest you:

Volunteering Open Evening at Trinity Medical Centre

Trinity Medical Centre is looking for volunteers to help in our busy surgery in central Wakefield. Are you wanting to progress onto a career in the healthcare industry? Or do you have some free time you would like to fill doing something rewarding? Why not come along to our open evening on the 5th of June 2018 and find out how you could help.

Why Should I Volunteer?
  • Help support the practice in being a welcoming and accessible environment
  • Gain work experience, enhance your CV and develop interpersonal skills
  • Turn your spare time into something fulfilling
What Qualities Do I Need?
  • Initiative
  • Confidence and willingness to learn
  • A positive and helpful attitude
  • Commitment and organisation
What Does It Include?
  • Guiding patients around the surgery and answering any FAQ’s
  • Promoting information on awareness days and events
  • Aiding in the running of Social Activities
How Much Time Will I Need to Give?

As much as you can! We understand that life is hectic, however if you could spare just one afternoon a month, that’s enough to make a difference. We won’t put any pressure on you to commit to a regular time or day.

Find out more at our Open Evening!

Tuesday 5th June
4pm – 6pm
Trinity Medical Centre

Or Email: trinity.medicalcentre@nhs.net with any questions or queries

Come along for an informal chat to discuss how you could help shape the future of the practice as well as your own.

 

TRAINING DAYS 

We will be closed from 12pm on the following WEDNESDAYS in 2018 for training;

  • 21st Feb
  • 21st Mar
  • 25th Apr
  • 16th May
  • 20th Jun

  • 18th Jul

  • 19th Sep

  • 17th Oct

  • 14th Nov

Patient
Participation
Group

Our PRG group meet on a regular basis to discuss practice matters. The next meeting is;

Wednesday 5th September 2018, 2pm

Click Here to Join