You may have seen in the news and social media that there are various discussions, campaigns and petitions to “get GPs back to seeing patients face to face” or “Stop GPs hiding behind their laptops and phone” but the reality is that our GPs, like their colleagues up and down the country, have seen patients face to face throughout the pandemic.
We are still dealing with unprecedented demand on our services and we are working hard to ensure that patients get the best help without having to wait. A telephone first approach has enabled us to offer same day help and advice to all patients who present with urgent medical problems.
Please read this information provided by West Yorkshire and Harrogate Health and Care Partnership. This explains some the common misconceptions about how we are currently working and how you can access primary care services.