Appointments

To request an appointment, you can call us at 01924 784101. If there is a long queue, you have the option to request a callback by pressing “8” on the dial pad. Our phone lines are open Monday-Friday 08:00 – 18:30.

For non-urgent appointments, you can easily request one online through PATCHS by clicking the “Get Started with PATCHS” button on our websites homepage or you can request an appointment through SystemOnline and AIRMID. Online requests can be submitted 24/7, however please note these requests are only monitored between Monday-Friday 08:00 – 16:00.

For urgent health concerns, we kindly ask that you contact us by phone to ensure you receive the necessary care without delay.

You can also visit either of our surgeries at the reception desk to request an appointment if preferred.

Same day appointments are for urgent health issues that need to be dealt with on the same day by one of our clinicians. Please call us if you require an urgent, same day appointment. Your request will be signposted by our care navigators who will either signpost you to the most appropriate service or book an appointment with one of our clinical team.

Routine appointments are for ongoing monitoring of a condition or a new problem that does not need same-day attention. If you need a routine appointment, we will contact you within 48 hours of your request to book you an appointment. Please note that this could take longer during busy periods. If you have requested a follow up from a recent appointment this will be booked directly by the GP. If your condition gets worse during that time though, don’t hesitate to call us.

Your request will be signposted by our care navigators who will either signpost you to the most appropriate service or book an appointment with one of our clinical team.

If you are unwell and it’s something you would usually see your GP about, contact GP Care Wakefield. Call your GP surgery telephone number. If your practice is closed, your call is diverted through to GP Care Wakefield when we are open. All calls are answered by a friendly care navigator who works here in Wakefield, usually within a few minutes. Explain your symptoms as clearly as you can so the care navigator can book you into the relevant clinic or advise you to contact your practice if more appropriate.

The service is open:

Monday to Friday: 4pm – 10pm
Saturday/Bank Holidays: 9am – 8pm
Sunday: 9am – 5pm

For more information and other services offered by GP Care Wakefield click here

Our GP Partners have asked that we ask all patients the reason for their request for an appointment, this is for a number of reasons such as:

Prioritizing Urgency – Some medical conditions require more immediate attention than others, by understanding the reason for your request we can ensure that patients with urgent health concerns are seen as soon as possible.

Direct you to the right professional – If you need to see a specialist or nurse rather than a GP (for instance, a blood test, vaccination) our care navigators can book you in with the correct health professional or signpost you to a more suitible service.

Efficiency – Having an understanding of the reason for your appointment allows the clincian to be prepared for your appointment.

You are not required to provide a detailed explanation for your request; a general description is sufficient, such as “I have a cough” or “I am experiencing chest pain.” If you would prefer to see a clinician of a specific gender, please feel free to mention this when requesting your appointment.