Appointments

In hours and out of hours GP access and contact information.

We are here for you!

Demand may be high at the moment, but don’t worry, Trinity Medical Centre is open and ready to help just as we always have. We’re here to make sure you see the right clinician at the right time, and to ensure you get the right care, fast.

If you need a GP appointment urgently, rest assured that we’ve changed the way we manage our appointment systems to make sure that you can speak to a doctor as quickly as possible.

Face to Face Appointments

Please be advised that we are still offering patients face to face appointments as we have throughout the pandemic. Any patient who needs a face to face appointment will be booked into a slot once an initial assessment is made by telephone first.

How do I get a GP appointment?

However you prefer to contact us, our friendly team is here on hand to get you the right help, first time. We operate a telephone first approach which allows us to help more patients on the day. Here are some of the different ways you can contact us

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Phone

Give us a call

We have doubled the number of staff in our contact centre to ensure that you can speak to us when you need to without the long waiting times. The majority of calls are answered in under 5 minutes by our dedicated Care Navigators.

person typing on silver MacBook
Online

One click away

Digital access is quick and easy.

You can request an appointment via the NHS app, GP online services, Engage secure online portal or email.

In person

Here to help you

Whilst the telephone and digital options are the quickest and easiest way to get in touch, our Reception team are on site to help in person too.

How GP appointments are changing and why?

You may be allocated an appointment with another type of clinician rather than GP if your query or problem is something that they can help you with. This means that you get the right help, first time and often quicker than waiting for a GP appointment.

beenhere

Here to get you the best help, first time

Our clinical team doesn’t just consist of GPs and Nurses anymore. We have a wide variety of skilled clinicians who can help you – this includes Clinical Pharmacists, Paramedics, Physiotherapists, Mental Heath Practitioners and social prescribers to name a few.

Asher Smith

Community pyschiatric Nurse

Our CPN is able to assess and diagnose mental health problems, start medications, monitor progress, make onward referrals for further support.

Mike Hughes

Paramedic

Paramedics are now becoming a more commonplace in General practice and are able to help patients with a variety of minor ailments and injuries.

Lewis Johnson

Advanced Clinical practitioner

As well as being able to help with minor ailments Lewis is able to prescribe treatments and medicines.


What service do I need?

Same Day Appointments
Same day appointments are for urgent health issues that need to be dealt with on the day by one of our clinicians.
Please call us if you need an urgent, same-day appointment. All calls are answered quickly and we can help you throughout the day.
  • All initial appointments are by telephone. This is to make sure that you get the help you need as quickly as possible.
  • Check we have your up to date mobile number so we can text you an appointment reminder and information about when to expect your call.
  • Don’t worry; face-to-face appointments are still available, and you’ll still be offered one on the day you call, if you need one.
Routine Appointments 
Routine appointments are for ongoing monitoring of a condition or a new problem that does not need same-day attention.
If you need a routine appointment, we will contact you within a day or two of your call or online request to allocate an appointment. Please note that this could take longer during busy periods. If your condition gets worse during that time though, don’t hesitate to call us.
Whether you call or complete an online request, you will be asked a few brief questions by our care navigator team. Please tell us about your issue so you we can book you in with to the clinician who is best placed to deal with your problem, as soon as possible.
Out of hours GP Services in Wakefield
If you are unwell and it’s something you would usually see your GP about, contact GP Care Wakefield.
Call your GP surgery telephone number. If your practice is closed, your call is diverted through to GP Care Wakefield when we are open.
All calls are answered by a friendly care navigator who works here in Wakefield, usually within a few minutes.
Explain your symptoms as clearly as you can so the care navigator can book you into the relevant clinic or advise you to contact your practice if more appropriate.
  • The service is open:
  • Monday to Friday: 4pm – 10pm
  • Saturday/Bank Holidays: 9am – 8pm
  • Sunday: 9am – 5pm
  • For more information and other services offered by GP Care Wakefield click here