In hours and out of hours GP access and contact information.
How do I get a GP appointment?
However you prefer to contact us, our friendly team is here on hand to get you the right help, first time. We operate a telephone first approach which allows us to help more patients on the day. Here are some of the different ways you can contact us
Give us a call
We have doubled the number of staff in our contact centre to ensure that you can speak to us when you need to without the long waiting times. The majority of calls are answered in under 5 minutes by our dedicated Care Navigators.
One click away
Digital access is quick and easy. Skip the queue and request online.
You can request an appointment via PATCHS or your preferred online service.
Here to help you
Whilst the telephone and digital options are the quickest and easiest way to get in touch, our Reception team are on site to help in person too.
Our opening times are:
Monday – Friday 08:00 – 18:30 at our Trinity Branch
Monday – Friday 08:00 – 18:00 at our Sandal Branch
If you require non urgent help when we are closed you can email us on trinity.medicalcentre@nhs, contact us on PATCHS, send us an online message through your preferred online service or submit a contact form.
What service do I need?
Please call us if you need an urgent, same-day appointment. All calls are answered quickly and we can help you throughout the day.
- All initial appointments are by telephone. This is to make sure that you get the help you need as quickly as possible.
- Check we have your up to date mobile number so we can text you an appointment reminder and information about when to expect your call.
- Don’t worry; face-to-face appointments are still available, and you’ll still be offered one on the day you call, if you need one.
If you need a routine appointment, we will contact you within a day or two of your call or online request to allocate an appointment. Please note that this could take longer during busy periods. If your condition gets worse during that time though, don’t hesitate to call us.
Whether you call or complete an online request, you will be asked a few brief questions by our care navigator team. Please tell us about your issue so you we can book you in with to the clinician who is best placed to deal with your problem, as soon as possible.
Call your GP surgery telephone number. If your practice is closed, your call is diverted through to GP Care Wakefield when we are open.
All calls are answered by a friendly care navigator who works here in Wakefield, usually within a few minutes.
Explain your symptoms as clearly as you can so the care navigator can book you into the relevant clinic or advise you to contact your practice if more appropriate.
- The service is open:
- Monday to Friday: 4pm – 10pm
- Saturday/Bank Holidays: 9am – 8pm
- Sunday: 9am – 5pm
- For more information and other services offered by GP Care Wakefield click here
How GP appointments are changing and why?
You may be allocated an appointment with another type of clinician rather than GP if your query or problem is something that they can help you with. This means that you get the right help, first time and often quicker than waiting for a GP appointment.
Here to get you the best help, first time
Our clinical team doesn’t just consist of GPs and Nurses anymore. We have a wide variety of skilled clinicians who can help you – this includes Clinical Pharmacists, Paramedics, Physiotherapists, Mental Heath Practitioners and social prescribers to name a few.
Stephanie Wilson
Advanced clinical practitioner
As well as being able to help with minor ailments Stephanie is able to prescribe treatments and medicines.
Asher Smith
Community pyschiatric Nurse
Our CPN is able to assess and diagnose mental health problems, start medications, monitor progress, make onward referrals for further support.
Lewis Johnson
Advanced Clinical practitioner
As well as being able to help with minor ailments Lewis is able to prescribe treatments and medicines.