Trinity Medical Centre

"Putting Pride

into

Practice"

Feedback

We are always interested in hearing feedback from our patients and providers, good or bad. Below are the ways you can provide feedback or, if you feel it necessary, make a complaint.

All our feedback is collated and reviewed on a regular basis with our Patient Reference Group. The details of these discussions can be found HERE.

Friends & Family Test

If you have had a recent interaction with the surgery please rate us on how likely you would be to recommend us to your friends and family. You can also leave comments on your recent experiences. You can find these short surveys either in surgery OR complete one online.

Complete the Friends & Family Test

NHS Choices

NHS Choices is the main directory of all NHS services available in the UK.

Our surgery information can be found on the NHS choices and you can also leave a review.

Trinity Medical Centre

Facebook

in 2015 our surgery joined the world of Facebook. Here we post information about the surgery as well as upcoming events and services available. We have found it is a great way to keep our patients up to date.

Patients can leave reviews on our Facebook page HERE

Comments & Suggestions

Both surgeries have post boxes on the waiting room walls where patients can complete a Comments & Suggestion slip and post it anonymously. These slips are collected by our staff and discussed at the PPG meetings.

Patient Participation Group

The Patient Participation Group meet regularly with Practice staff to voice their opinions and contribute to the future developments within the practice.

Contact Us

We are always happy to hear from our patients. Please contact us if you have any positive or negative feedback. We cannot always respond to each patient but we will collate all the feedback and it will be dealt with appropriately in-house. There is a contact form on our Contacts Page

Complaints

If you have a complaint and would like a response from the practice please put it in writing to the Practice Manager. Please post your complaint to;

Trinity Medical Centre, Thornhill Street, Wakefield WF1 1PG

CLICK HERE to view more information on the practice Complaints Policy

TRAINING DAYS 

We will be closed from 12pm on the following WEDNESDAYS in 2018 for training;

  • 21st Feb
  • 21st Mar
  • 25th Apr
  • 16th May
  • 20th Jun

  • 18th Jul

  • 19th Sep

  • 17th Oct

  • 14th Nov

Patient
Participation
Group

Our PRG group meet on a regular basis to discuss practice matters. The next meeting is;

Wednesday 5th September 2018, 2pm

Click Here to Join