Welcome

The building, Trinity Medical Centre, has long been home to two busy GP practices. In April 2017, Almshouse and Grove Surgeries merged to become Trinity Medical Centre , a bustling city centre practice boasting over 23,500 patients. Together with our branch practice, Sandal Castle Medical Centre, we are able to cover over large sectors of Wakefield from Ossett and Wrenthorpe right over to Hall Green and Walton. We welcome any registrations to individuals residing within our Practice boundaries.

Hopefully on our website you are able to find all the information you need, but do not hesitate to contact us if you need any further information as well as feedback.

On behalf of all the partners and staff, we welcome you to Trinity Medical Centre.

 

Our Current TRIAGE service is changing.

TRIAGE will be morphing into Clinical Assessment Service or CAS and will look at improving the approach patients encounter when contacting the service.

This service will still offer telephone clinical consultation by clinical advisors and will look at the level of care provided – so this is no longer just about access to GP same day appointments. This process still includes a full assessment, making a diagnosis and will develop on the suggested treatment plans offered to patients. GP appointments will be offered when further assessment or complicated management is needed. The CAS team is formed by experienced clinicians and fully supported by our GPs.

How does the CAS service work?

The telephone clinical consultation will follow the steps below:

  • Taking full history of the presenting problem,
  • Examine patient’s clinical records,
  • Suggest a possible diagnosis that the patient agree with,
  • Suggest a treatment plan that the patient is happy with, confer with the Duty Dr if a prescription or advice is needed
  • CAS Will still book patients into GP Appointments or visits if further assessment or management is needed after the telephone consultation.

Contact information on how to contact the CAS team will remain the same – simply contact Trinity Medical Centre on 01924 784101and select option 3 on our automated service. This message will be changing shortly but the option will remain the same. You can also book for a call back the same day online or via the New NHS app.

We will update on further developments to this service in the coming weeks.

 

NHS APP

The new NHS App provides a simple and secure way for people to access a range of NHS services on their smartphone or tablet. The app is available to all patients aged 13 and above, even if you are not registered for online appointment booking already, the app will take you through an identity process to gain access to a range of services such as:

  • A symptom checker and subsequently book appointments based on the outcome
  • Order repeat prescriptions
  • Securely view their GP medical record
  • Update your data sharing and organ donation preferences.

For More information on this service and how to access – please visit: https://digital.nhs.uk/services/nhs-app

This service is available across Android and iPhone devices for you usual application store or provider.

 

New Dedicated Cancellation Line

We have updated our automated phone service and introduced an appointment cancellation line when you press option 1. Please call and leave your full name, date of birth and contact telephone number with details of the appointment you are wanting to cancel. We hope this new option should make it easier for patients to cancel their appointments giving others the chance to seek the help they need. This service will be available from 8am-6pm Monday-Friday.

Changes to NHS Prescription Availability.

Do you want to know why some medications are being refused? Please follow the link to find out why some medicines will no longer be available on an NHS prescription.

From the 1st March we introduced our new Check Clinics at the Practice, which are predominantly used for annual review checks.

 As part of our continuous efforts to improve our services to provide better care to our patients, we are launching these new check clinics for all our patients who have chronic diseases like diabetes, COPD, hypertension and heart diseases. 

 Check clinics are a one-stop clinic where you can have all your annual checks done in one visit, for all your chronic diseases including blood tests. 

 For patients whose medical condition is under control 

If your medical condition is under control, the new check clinics may mean that you only have to visit the surgery to complete your annual review in one extended appointment carried out by our health care assistants. 

 For patients whose medical condition is not under control  

For patients whose conditions are not under control following a check clinic appointment, they will need a further follow up on the phone or face-face with a specialist nurse or GP, one of our clinical staff will be able to advise the next stages. 

 When you ring the practice to ask for annual review, please give our care navigators clear information on your pre-existing conditions, so they can book you the appropriate time slot with our healthcare assistants. As a result of this new system, your appointment could be longer than usual. 

 Our care navigators are available to discuss this further should you have any questions.

STOP WASTING APPOINTMENTS!

During JULY we lost 402 appointments due to people booking and not attending their appointments. 

At a time when demand is so high for appointments we ask that patients cancel any appointments they may not need or cannot attend. Cancelled appointments can then be used for other patients.

CALL 01924 784101 as soon as you know you can’t make an appointment

VOLUNTEERS NEEDED….The practice is always interested in individuals wishing to be a volunteer. Our volunteers help to shape the practice and the services we provide.

We are looking for patients and carers to offer as little as one afternoon a month to help out in practice by meeting and greeting patients, assisting and signposting patients who are visiting the practice and assisting in the leading of social events in areas that you are interested in. Please be aware we currently have a waiting list for intake of volunteers.  An application to express interest can be obtained for our surgery.

 FIND OUT MORE

Our CQC Report

For our full report, please visit the Care Quality Commission site here